Hey there! Ever had one of those moments where you just wanted to talk to a real person? We get it. At rpzapglidea, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder still replies to emails personally (though he might take a day or two during peak seasons!).
Honestly, we’ve tried chatbots and automated responses, but nothing beats a good old-fashioned conversation. Whether you’ve got questions, feedback, or just want to share your latest shopping win, here’s how to reach us:
Fun fact: Last month, one customer’s email about packaging inspired us to switch to eco-friendly materials—your voice really does shape what we do.
Look, we won’t sugarcoat it—we’re not perfect. But when something’s off, we want to know. That time a shipment got delayed? We personally called everyone affected. Got a product suggestion? We’ve actually added 17 items based on customer requests this year alone.
Prefer typing? Our live chat (bottom right corner) is manned by actual humans during business hours. Or, if you’re the form-filling type:
P.S. If you’re wondering about our odd name, it’s a mashup of our founders’ childhood nicknames. Quirky? Maybe. Meaningful? Absolutely.